Security Systems
Key Holding Service
Request a Call Back - Key Holding
Key Holding & Monitoring Services
OHEAP Fire & Security offers a comprehensive key holding service, provided by ACS-accredited security experts, to accompany our monitoring service. This means you can have your fire and/or your security alarm system monitored by us, and if there’s a trigger, we can respond for you.
Having a third party operate a key holding service for you ensures your premises remain secure at all times. Responding to alarms during the night is stressful, and potentially dangerous, and can affect staff performance due to a lack of sleep. Our 24-hour alarm response and key holding service eliminates this risk. So, whether you have a fire alarm or security system that you need to be able to respond to, our key holding service means you can without endangering your staff or business.
What We Offer
Key Holding Service
We tailor service plans to meet your specific needs, and all keys are stored in a high-security fire safe. Our patrol vans are specially adapted for secure key transportation, and address details are never stored with your keys. Only authorised control centre staff can access your information. Our computer systems are secured with 256-bit industry-leading security.
A full email will be emailed to you within an hour of the callout, so you know exactly what has happened and who attended. This can be automatically sent you anyone, even your insurance company or your alarm maintenance company.
24/7 call out facility
Keys stored in a high-security fire safe.
Avoid staff holding keys or responding to alarms.
Systems are protected with 256-bit encryption.
Only authorised staff can access key information.
Monitoring Service
OHEAP Fire & Security offer a full 24/7 monitoring service for fire alarm or security systems in any building or premises.
Our control room can monitor your alarm system, and if there’s a trigger, we will alert your nominated keyholder. The emergency services are unlikely to attend unless there is someone on-site to confirm there is a fire emergency or security breach.
Whether you have a building that is unoccupied, a high-risk environment such as a care home or hospital, or a business building you want to protect, our monitoring services can help.
Combine our monitoring service with our keyholder service for a complete, wraparound service, leaving you and your staff to focus on the day job.
24/7 monitoring of fire AND security systems
Keyholder service offered
Never miss an alarm alert
ACS Accredited
OHEAP Fire & Security provide ACS (Approved Contractor Scheme) accredited key holding and security guarding. This industry-leading certification, awarded by the Security Industry Authority (SIA), demonstrates our commitment to high standards, reliability, and professionalism.
With ACS approval, we meet strict criteria for quality management, staff training, and customer service. This ensures that our key holding and security guarding services are delivered with expertise and compliance.
Our Guide To Complete Security
Click the image below to explore the range and variety of security systems we can supply, install and service for your business.
Our team of security system experts are always available to contact if you would like to discuss your security system with one of our consultants. Contact them today on 0330 999 8786
Get A Quote
PAGE: Key Holdings
Fire Safety & Security
Insights, Blogs and Guides
The Importance of Fire Alarm Servicing and Maintenance
Fire alarms save lives, but they only work if they’re properly maintained. In the UK, regular fire alarm servicing isn’t just good practice, it’s a legal requirement. A faulty fire alarm system can mean delays in detecting a fire which puts lives and property at risk....
Density Fog Systems | A Complete Guide
Thieves can't steal what they can't see. This is the phrase we use when offering density fog systems to our customers. Especially now that security threats are increasingly becoming more sophisticated. Many businesses utilise advanced technologies to protect their...
Fire Curtains | A Complete Guide
Fire curtains are essential safety devices designed to contain and control fire in buildings. They provide protection and enable safe evacuation during a fire. Fire curtains are primarily used to divide areas. We divide areas to prevent the spread of fire, smoke and...
Using the Hierarchy of Controls in Fire Safety Management
Managing fire safety is vital to protecting people, their homes, and businesses. Managing fire safety can seem overwhelming, especially with so many fire risks to consider. To avoid unnecessary work when looking at fire safety management, a simple solution is to learn...
How Can the Fire Industry Build Sustainable Fire Safety?
The EU’s recent PFAS restrictions demonstrate that fire safety is evolving towards sustainability. Alongside this, businesses that act early to sustainability won’t only comply but lead. At OHEAP Fire & Security, we’re moving with that future: supporting clients...
Fire Hydrants UK | A Complete Guide
A fire hydrant is a vital part of the UK’s fire safety infrastructure, providing firefighters with immediate access to water during an emergency. Across the country, fire hydrants UK are installed beneath roads and pavements and are maintained to ensure reliable...











